Feefo Logo Latest Ratings & Reviews

Don't just take our word for it.
5/5

“Good all round ISA”

Smooth and uncomplicated. Very good communication and easy to set up
13 August 2026
5/5

“Trusted Customer”

Great service
5 August 2026
5/5

“Great customer service and product”

Great customer service, always very helpful and informative when I called in. Very good customer service
5 August 2026
4/5

“Trusted Customer”

16 July 2026
5/5

“A no hassle experience”

No issues setting up an account and accessing which is what you want as a customer without having to fall back on customer support.
16 July 2026
5/5

“Easy straightforward banking as it should be”

Clear instructions and layout.
16 July 2026
5/5

“On-line Account”

On-line service easy to understand.
10 July 2026
5/5

“Trusted Customer”

9 July 2026
5/5

“Trusted Customer”

8 July 2026
5/5

“Trusted Customer”

4 July 2026
5/5

“Straightforward and Hassle-free Process”

Opening the account online was straightforward and hassle-free. Depositing the initial £5,000 went smoothly with no issues. Obviously, it's very early days but the initial setup and onboarding process were excellent.
8 July 2026
5/5

“Trusted Customer”

3 July 2026
4/5

“HTB - 6 month Fixed account - simple but not so quick!”

Good service to open the account but a delay in full confirmation which was surprising.
8 July 2026
5/5

“Customer friendly.”

Very good and easy to navigate their site.
8 July 2026
5/5

“Good short term fixed rate”

The service is very good, helpful friendly staff easy to get hold of on the phone.
8 July 2026
4/5

“Easy experience”

Straight forward, no questions needed answering.
8 July 2026
4/5

“Trusted Customer”

Didn't need to talk to anyone so I don't know
8 July 2026
5/5

“Excellent account”

Haven’t needed to use customer service but opening account online was very easy and straightforward.
2 July 2026
5/5

“Trusted Customer”

Impressed by the customer service, who appear to be UK based.
2 July 2026
5/5

“Trusted Customer”

27 June 2026

Contact HTB’s business savings team on 020 7862 6220 or email us.

Take a look at our fixed rate SME accounts.

HTB would like to reassure customers that we are operating normal business hours, 9am to 5pm Monday to Friday with no interruptions to our service. Click here for more information about our response to COVID-19. Please get in touch here, or via your usual method should you have any concerns.