Friendly, knowledgeable and professional

Chap I spoke to for help was clear, helpful and prompt

.

Easy application

Clear and easy to follow

Very good

Wasn’t use.

Opened online and no problem with the service. Will be opening more accounts when accounts with other under performing provider mature.

Very understanding and helpful.

okay

It seems odd to talk about service in relation to an online bank. Does the website work? is all that matters. I had no problems.

easy to understand

Polite and professional

Competitive rates easy set up

Oooh I liked it a lot

All email correspondance was clear and easy to follow

Opening an account was straightforward via an online application. They provided updates on my application and the funding of my account so that I could make the necessary decisions within the appropriate time frames/deadlines. I called once for more clarity on the rate and account funding timelines, and that call was helpful and friendly. All in all, a good experience.